Frequently asked questions about Kukudushi
Our products are shipped out of Curacao.
We ship to almost every country! Chances are, if you have seen our advertisements, we ship to you! If you’d like to make sure, send us a message first just to confirm.
Nope! After your initial purchase, there are no additional costs to track your animal.
Each Kukudushi is preloaded with 1500 Kuku points that you can use to adopt an animal of your liking after scanning the jewelry for this first time.
All phones with NFC are compatible to our system and must have a connection to the internet.
International orders may be subject to customs fees; each country has its own authority to determine when and how much to charge for these fees upon arrival. We are currently working on adjusting our process to charge upfront and apologize for any inconvenience this may cause.
We donate 15% of our profits to organisations who care about our environment. See also our homepage.
We do not mention exact amounts, but you can contact the organizations mentioned on our website to obtain a confirmation of our donations.
No problem! Our customer service team is here to help. If your accessory isn’t working, please email us at info@kukudushi.com or message us on Facebook or Instagram.
Orders are shipped out on weekdays and we do our best to make it same or next day shipping. If you haven’t received an email notification that your order has shipped after 3 days, please send us an email at info@kukudushi.com or message us on Facebook or Instagram and we can look this up for you! During the holiday season our shipping times can be longer, but we do our best to ship orders as soon as possible.
All of our products are handmade by our artisans using premium, eco-friendly materials, ensuring each one is uniquely crafted just for you. Our products are durable and no two are the same!
